A customer or partner appreciation program is a valuable business tool that keeps your company, products and services top of mind. In addition to creating a positive brand experience, successful client appreciation programs can increase repeat business, encourage referrals, and improve customer loyalty.
At Groovy Grapes, we work closely with corporations to design effective customer appreciation and partner appreciation programs centered on food and drink. From researching the target audience to designing the program, creating the program materials, and helping you carry it out, we will ensure that your client appreciation program adds value to your business.
We view food and drink as strategic tools that can be used to achieve business goals. For every customer appreciation idea or program that we design, we focus on:
- Your business goals: understanding what your business needs to achieve from its investment in a client appreciation program
- Your target audience: understanding the profile of your customers and clients, and shaping an appreciation program that suits them
- Lasting impressions: ensuring that your customers and partners have a positive imprint associated with your company or brand
Our experience with culinary-driven appreciation programs includes designing program concepts, themes, formats and handling the details for programs such as:
- Exclusive corporate wine/beer/scotch clubs
- Special event programs to reward and thank top customers
- Monthly wine delivery programs to top customers
- Food or wine-of-the-month club
- Personal sommelier services
- Monthly/quarterly drink recommendations, pairings and party ideas
How We Work
We will partner with your marketing/sales department to develop and execute a tailored customer appreciation program for your clients or sales partners. You can retain us an agency-of-record to design, execute, follow-up on and maintain your customer or partner appreciation programs. We’re also available on an hourly consulting basis to provide your customer success team with expertise and support as required.
By enlisting Groovy Grapes as your agency-of-record for appreciation programs, you’ll benefit from:
- Experienced professionals to brainstorm and create innovative customer appreciation ideas that will set your brand apart
- An invaluable partner who will take the workload off your plate
- An expert resource on retainer to help ensure that any corporate food and drink investment adds value to your business
Learn more about our Service Packages.
Contact us for a no-obligation consultation. We’ll understand your business goals and intended audience and will propose exciting customer appreciation ideas and programs for you. The cost of the consultation will be deducted from our service fee if you engage with us to carry out a program.